Your Business,
Available 24/7
A properly built AI chatbot qualifies leads, answers questions, and books meetings — even when your team is offline. No scripts, no rigid menus.
What we build
Every type of chatbot, done properly.
Lead Qualification Bots
Greet visitors, ask the right questions, and pass qualified leads to your team with full context. No more wasted discovery calls.
- Asks the right discovery questions before any human gets involved
- Scores and routes leads based on their answers
- Sends a full lead summary to your CRM and team instantly
Customer Support Bots
Answer FAQs, handle common requests, and escalate complex issues to a human — automatically, 24 hours a day.
- Handles FAQs, returns, order status, and common complaints
- Escalates to human with full transcript attached
- Available on website, WhatsApp, or embedded in your app
Booking & Scheduling Bots
Let prospects book calls, demos, or appointments directly through chat, synced to your calendar with no back-and-forth.
- Checks real-time calendar availability and books instantly
- Sends confirmation emails and reminders automatically
- Handles reschedules and cancellations without staff input
Knowledge Base Bots
Train an AI on your documents, FAQs, and product info so it answers detailed questions accurately and consistently.
- Trained on your PDFs, website content, and internal docs
- Accurate, grounded answers — no hallucinations
- Updates as your content changes
Real result
What this looks like in practice.
30% more leads captured without hiring anyone
A management consultancy was losing after-hours enquiries — visitors landing on their website late in the evening or at weekends and leaving without getting in touch. The team had no way to respond until the next working day, by which point most had moved on.
We built an AI chatbot trained on their services and FAQs that greets visitors, qualifies their needs, books discovery calls directly into the calendar, and sends a full summary to the CRM. It runs around the clock without any staff involvement.
How we work
From brief to live chatbot.
Define the Use Case
We identify what your chatbot needs to do, what questions to ask, and exactly when to hand off to a human.
Build & Train
We build the conversation flows, connect to your knowledge base, and train the AI on your business specifics.
Integrate & Test
We embed on your website, test every scenario and edge case, and refine responses until they're right.
Monitor & Improve
We track conversations, identify gaps, and continuously improve over the first 30 days after launch.
Every project
What's always included.
No add-ons, no hidden extras. Every project ships with all of this.
Every flow written for your brand voice and use case, not a generic template.
Embedded directly in your site with a chat widget that matches your design.
Lead data and conversation summaries pushed to HubSpot, Salesforce, or your CRM.
Seamless escalation to a live agent with full conversation context attached.
Dashboard showing volume, containment rate, handoff triggers, and top questions.
We review and refine answers in the first 30 days to eliminate errors.
Data retention policies configured and documented before launch.
Tested on iOS and Android across the most common screen sizes.
Alternative opening flows tested to find the highest engagement rate.
Active monitoring and improvements for a full month after go-live.
Ingests your PDFs, website, and docs so answers are always accurate and specific.
Monthly retainer or ad-hoc support to keep the bot up to date as you grow.
FAQ
Questions we get asked.
Will it sound robotic?
No. We write natural conversation flows and fine-tune the tone to match your brand. You'd be surprised how human a well-designed chatbot feels.
What happens when it can't answer?
It hands off to a human with full conversation context, or sends an email notification to your team. Nothing falls through the cracks.
Can it book meetings?
Yes. We integrate with Cal.com, Calendly, or your existing booking system so prospects can book without leaving the chat.
Is it trained on our specific business?
Yes. We train it on your FAQs, services, pricing, and any documents you provide. It knows your business, not a generic template.
What about data privacy?
All conversations are handled in compliance with UK GDPR. We'll walk you through exactly what data is stored and for how long.
Can it work on WhatsApp or social media?
Yes. The same AI can be deployed to WhatsApp Business, Facebook Messenger, and Instagram DMs, not just your website. We'll advise which channels make most sense for your audience.
How do you stop it giving wrong answers?
We use retrieval-augmented generation (RAG) — the chatbot only answers from your approved content and flags questions it can't answer confidently rather than guessing. We also run an accuracy review in the first 30 days and tune out any errors.
Tools & integrations
Tools we work with.
Ready to capture leads around the clock?
Book a free call. We'll show you exactly what your chatbot would do and what results you can realistically expect.